Evella Terms of Service

These Terms of Service govern your access to and use of Evella. These Terms form a binding agreement between you and Answer AI Lab, the provider of Evella, referred to in these Terms as Evella, we, us, or our. By downloading, accessing, or using Evella, you agree to these Terms and to the Evella Privacy Policy. If you do not agree, do not use Evella.

1 About Evella

Evella is a personal manifestation, reflection, and visualization application. Based on information you choose to provide, Evella can create personalized vision options, written stories, future self imagery, and narrated audio using preset narrator voices. Evella may also provide reminders, a home screen widget, a personal library, and an optional personalized memory that carries selected details between sessions.

Evella uses artificial intelligence to create parts of the experience. Generated content may be incomplete, inaccurate, unexpected, or similar to content created for another user. Evella is intended for personal reflection and entertainment. It does not guarantee that any desired event or outcome will occur.

2 Eligibility

You must be at least 13 years old to use Evella. If you are under the age of legal majority where you live, you may use Evella only with the consent of a parent or legal guardian who has reviewed and agreed to these Terms on your behalf. You may not use Evella if applicable law prohibits you from receiving the Services.

3 Your Account

Some features require an account. You agree to provide accurate information, protect your login credentials, and promptly notify us if you believe your account has been accessed without permission. If you use Sign in with Apple or another sign in provider, that provider's terms and privacy practices also apply.

You are responsible for activity under your account. You may delete your account through the in app Privacy and Data controls or by contacting us at [email protected]. Account deletion is subject to the retention periods described in the Evella Privacy Policy.

4 License to Use Evella

Subject to these Terms, Evella grants you a limited, personal, revocable, nonexclusive, nontransferable, and nonsublicensable license to install and use the app on devices you own or control, solely for personal and noncommercial purposes and in accordance with the App Store Usage Rules.

Evella and its licensors retain all rights not expressly granted to you. You may not copy, sell, rent, sublicense, distribute, modify, create derivative works from, or commercially exploit the app or any Evella owned content except where applicable law expressly permits it.

5 Your Inputs and Generated Content

Your Inputs include information you type or dictate to Evella, onboarding answers, manifestation goals, descriptions of your work and relationships, information about people important to you, feedback, and other material you submit. You retain any rights you have in your Inputs.

You grant Evella a worldwide, nonexclusive, royalty free license to host, reproduce, transmit, process, adapt, and display your Inputs only as reasonably necessary to operate, secure, personalize, and improve the Services in accordance with your settings and the Privacy Policy. This license ends when the relevant Input is deleted from active systems, subject to limited backup, fraud prevention, and legal retention.

You are responsible for your Inputs. You represent that you have the rights and permissions needed to submit them and that they do not violate law or another person's privacy, publicity, intellectual property, or other rights. Avoid entering another person's full name, contact details, health information, or other sensitive information unless you have a lawful reason and permission to do so.

Evella may provide written, visual, or audio material generated from your Inputs, referred to as Generated Content. Subject to these Terms and applicable law, you may use Generated Content for your personal, noncommercial purposes. Because artificial intelligence can produce similar material for different users, Generated Content may not be unique. Evella does not guarantee that Generated Content is eligible for copyright protection or free of third party claims.

6 Optional Voice Transcription

Evella includes an optional microphone control that lets you speak an answer instead of typing it. Microphone access occurs only after you choose the control and grant permission. The recording is used only to convert speech into text and is deleted immediately after transcription. The transcript is then handled as an Input under these Terms and the Privacy Policy.

Evella does not require you to read a script, does not create a voiceprint or biometric speaker profile, does not clone your voice, and does not generate manifestation audio in your voice. Narrated content uses a preset narrator voice that you select in the app.

7 Personalized Memory and Privacy Controls

If you enable Personalized Memory, Evella may retain selected facts from your Inputs so later sessions can reflect what you previously shared. You can disable Personalized Memory and delete your account through the Privacy and Data controls. Disabling memory affects future personalization and does not automatically delete content that you separately saved to your library.

The Help Improve Evella setting is optional and off unless you choose otherwise. If you enable it, Evella may use anonymized or deidentified session material for quality review, troubleshooting, and product improvement. Evella does not use your Inputs, voice recordings, transcripts, saved memories, or Generated Content to train or fine tune general purpose artificial intelligence models.

8 Artificial Intelligence Content

You must review Generated Content before relying on it or sharing it. Artificial intelligence can misunderstand an Input, invent details, or create content that does not fit your circumstances. You should not treat Generated Content as a statement of fact, a prediction, or a promise.

You may not use Evella to generate unlawful, deceptive, abusive, sexually exploitative, discriminatory, or rights infringing content. You may not attempt to create content that impersonates a real person, exploits a minor, facilitates self harm, or provides instructions for wrongdoing.

9 Wellness and Professional Advice

Evella is a lifestyle and personal reflection product. It is not a medical device, mental health service, therapy service, crisis service, financial adviser, legal adviser, or employment adviser. Evella does not diagnose, treat, cure, or prevent any condition.

Do not delay or replace professional advice because of content in Evella. If you believe you or another person may be in immediate danger, contact local emergency services or an appropriate crisis resource. You are responsible for decisions and actions you take after using Evella.

10 Subscriptions Free Trials and Billing

Evella may offer paid auto renewing subscriptions and introductory free trials through Apple's In App Purchase system. The subscription name, billing period, price, trial length, features, and any promotional terms shown on the purchase screen at the time you subscribe form part of these Terms. Prices may vary by country and may include applicable taxes.

Payment is charged to your Apple ID when you confirm a purchase or when a free trial ends. Unless you cancel, a subscription automatically renews for the same period at the price displayed by Apple at least 24 hours before the end of the current billing period, subject to any price change notice required by Apple or law.

You can manage or cancel a subscription in your App Store account settings. Deleting Evella or deleting your Evella account does not automatically cancel an Apple subscription. Cancel the subscription through Apple separately. Cancellation takes effect at the end of the current paid period. Refund requests are handled by Apple under Apple's refund rules, except where applicable law requires otherwise.

If paid access ends, paid features may stop at the end of the billing period. The in app cancellation screen may state that certain paid memories or Generated Content remain available for up to 30 days before deletion. Restore Purchases can be used when available to restore an eligible App Store purchase.

11 Prohibited Conduct

You agree not to do any of the following

12 Evella Intellectual Property

The app, software, interface, branding, templates, narrator voices, editorial content, and other materials provided by Evella are owned by Evella or its licensors and are protected by intellectual property laws. These Terms do not transfer ownership of those materials to you.

13 Feedback

If you voluntarily send ideas, suggestions, or feedback, you grant Evella a perpetual, worldwide, royalty free right to use that feedback without restriction or compensation. Do not send confidential information as feedback.

14 Third Party Services

Evella relies on third party services that may include Apple, cloud hosting, database, artificial intelligence generation, speech to text, text to speech, analytics, crash reporting, and subscription entitlement providers. Those services may process limited information as described in the Privacy Policy. Their availability and performance are outside Evella's complete control.

Links to third party websites or services are provided for convenience. Evella is not responsible for third party content, terms, privacy practices, or availability.

15 Privacy

The Evella Privacy Policy explains how Evella handles personal information and is incorporated into these Terms. Your use of Evella is also subject to device permissions and privacy settings you select.

16 Changes to the Services

Evella may add, change, suspend, or discontinue features. Evella does not guarantee that the Services will always be available, error free, or compatible with every device or operating system. Updates may be required to continue using the Services.

17 Suspension and Termination

You may stop using Evella at any time. Evella may suspend or terminate access if you materially breach these Terms, create risk or legal exposure, misuse the Services, or if continued operation is no longer commercially or technically feasible. Where reasonable and legally permitted, Evella will provide notice and an opportunity to address the issue.

Sections that by their nature should survive termination will remain effective, including sections concerning ownership, disclaimers, liability, disputes, and amounts owed.

18 Disclaimer of Warranties

To the fullest extent permitted by law, Evella and the Services are provided as is and as available. Evella disclaims all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, and noninfringement. Evella does not warrant that Generated Content will be accurate, unique, appropriate, or effective, or that any manifestation, relationship, career, financial, health, or other outcome will occur.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions apply only to the extent permitted by law.

19 Limitation of Liability

To the fullest extent permitted by law, Evella and its affiliates, officers, employees, agents, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, or opportunities arising from or related to the Services, even if advised that such damages were possible.

To the fullest extent permitted by law, the total liability of Evella and the parties listed above for all claims arising from or related to the Services will not exceed the greater of one hundred United States dollars or the amount you paid for Evella during the twelve months before the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded, including liability for fraud, willful misconduct, or death or personal injury caused by negligence where applicable.

20 Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Evella and its affiliates, officers, employees, agents, licensors, and service providers from third party claims, losses, liabilities, damages, and reasonable costs arising from your unlawful use of the Services, your Inputs, your breach of these Terms, or your violation of another person's rights.

21 Dispute Resolution

If you have a concern or dispute regarding Evella, please contact us at [email protected] so that we can try to resolve it informally. Nothing in this section prevents you from exercising any rights or remedies available to you under applicable law.

22 Consumer Rights

These Terms do not limit rights that cannot be waived under applicable consumer law. If local law gives you additional rights or requires a different venue, warranty, refund, or cancellation rule, that local law controls to the extent of the conflict.

23 Apple Specific Terms

If you obtained Evella through the App Store, you acknowledge the following

24 Changes to These Terms

Evella may update these Terms to reflect changes in the Services, law, or business operations. Evella will post the updated Terms and provide additional notice when required. Your continued use after updated Terms take effect means you accept them. If you do not accept an update, stop using Evella and cancel any subscription.

25 Contact

Answer AI Lab

Email [email protected]